The Right Technology
We provide a comprehensive suite of telehealth services and tools such as contact centers, help desks, live chat support, interactive voice response/recognition (IVR), text, email, web sites, remote monitoring and social media.
Financial and Insurance
For over 50 years we have provided highly valued customer retention solutions and growth strategies to some of Canada’s largest financial and insurance organizations.
Since 1989, we have helped maximize vehicle owner satisfaction and strengthen customer loyalty by providing roadside assistance under OEM new car and extended warranties for over 64% of all new vehicles sold in Canada. We also provide private-labeled programs, dealer inspection programs, and branded finance- and insurance-related services, ensuring consistent, seamless, exemplary service throughout North America.
We believe that healthy employees are motivated and highly productive employees, which is why we deliver an integrated suite of solutions to help people stay happy and healthy at work. Our healthcare solutions include various types of counseling, a virtual company nurse, employee assistance programs and attendance support programs. Stakeholder agnostic, our solutions work just as well when sponsored by the employer, a union or a third party such as an insurance company. When it comes to the employee experience, we deliver on our promise of REAL PEOPLE. REAL SOLUTIONS.®