SYKES Resource Library

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SYKESHome & Healthcare: What Are the Benefits?

Video

SYKESHome Helps Gaming Company Achieve the Next Level of Service

Case Study

SYKESHome Transformed Healthcare Partner’s Approach to Customer Care

Case Study

The SYKESHome Employee Journey

Video

SYKESHome Maximizes Flexibility, Manages Extreme Peak Seasons

Case Study

SYKESHome: Five Types of Disasters and Tips for Business Continuity for Care Centers

White Paper

From Brick-and-Mortar Retail to SYKESHome

Case Study

SYKESHome: Onboarding At-Home Agents

Video

SYKESHome: Main Benefits

Video

I Am SYKESHome

Video

SYKESHome Overview

Fact Sheet

SYKESHome: One Employee Success Story

Video

SYKESHome: Recruiting Overview

Video

SYKESHome: Security Overview

Video

SYKESHome: Training Overview

Video

SYKESHome: Work-at-Home Deep Dive

Video

Home-Based Customer Care Agents

White Paper

SYKES Helps Retailers Ramp Up for Seasonal Demands

Case Study

3 Common Myths About Work-at-Home Services in the Healthcare Industry

Thought Leadership

SYKES’ Training Revamp Makes Retailer’s Holiday Season Ramp-Up Much Merrier

Case Study

SYKES Customer Support Services in Australia

Fact Sheet

A Virtual Customer Care Workforce

E-Book