Hit enter to search or ESC to close
SYKES
  • Company
    • About Us
    • Awards
    • Board of Directors
    • Leadership
    • Sustainability
    • SYKES Institute
  • How We Help
    • Outsourcing
      • Talent Acquisition
      • Talent Development
      • Transaction Handling
      • Coaching and Engagement
      • Delivery Models
      • Work At Home
      • Risk Management
      • Technology Platform
    • Holistic CX
      • Intelligent CX Innovations
      • Insight Analytics
      • Multi-Channel Solutions
      • Social Media Care
      • Chat Support
    • Service to Sales
      • Sales Through Service
      • Customer Selection
      • Customer Acquisition
      • Customer Retention
    • Extend Your Brand
      • Customer Growth
      • Digital Marketing & Inbound Sales
      • Sykes Assistance Services
      • Social Media Care
    • Digital Transformation
      • Supercharge Workforce
      • Drive Growth With Better CX
      • Reduce Operating Costs
  • Industries
    • Communications
    • Education
    • Emerging Brands
    • Energy & Utilities
    • Financial Services
    • Healthcare
    • Insurance Services
    • Retail
    • Small & Medium Businesses
    • Technology
    • Travel
  • Locations
    • Asia Pacific
      • Australia
      • China
      • India
      • Philippines
    • Europe Middle East & Africa
      • Cyprus
      • Denmark
      • Egypt
      • Finland
      • Germany
      • Hungary
      • Norway
      • Romania
      • Sweden
      • United Kingdom
    • Latin America
      • Brazil
      • Colombia
      • Costa Rica
      • El Salvador
      • Mexico
    • North America
      • Canada
      • United States
  • Careers
  • Resources
    • Blog
    • Case Studies
    • E-Books
    • Fact Sheets
    • Glossary
    • OnBrand
    • OneTAKE
    • Reports
    • SYKES Quarterly
    • Thought Leadership
    • Videos
    • Webinars
    • White Papers
  • Investors
  • Contact

SYKES Resource Library

From videos to case studies to thought leadership, see our expertise in action.

Filter By Type…

Filter By Industry…

Search

SYKESHome & Healthcare: What Are the Benefits?

Video

SYKESHome Helps Gaming Company Achieve the Next Level of Service

Case Study

Leading Healthcare Benefits Company to SYKESHome

Case Study

SYKESHome Transformed Healthcare Partner’s Approach to Customer Care

Case Study

The SYKESHome Employee Journey

Video

SYKESHome Maximizes Flexibility, Manages Extreme Peak Seasons

Case Study

SYKESHome: Five Types of Disasters and Tips for Business Continuity for Care Centers

White Paper

From Brick-and-Mortar Retail to SYKESHome

Case Study

SYKESHome: Main Benefits

Video

SYKESHome Overview

Fact Sheet

SYKESHome: Recruiting Overview

Video

SYKESHome: Security Overview

Video

SYKESHome: Training Overview

Video

SYKESHome: Work-at-Home Deep Dive

Video

SYKES Helps Retailers Ramp Up for Seasonal Demands

Case Study

3 Common Myths About Work-at-Home Services in the Healthcare Industry

Thought Leadership

SYKES’ Training Revamp Makes Retailer’s Holiday Season Ramp-Up Much Merrier

Case Study

SYKES Customer Support Services in Australia

Fact Sheet

A Virtual Customer Care Workforce

E-Book

Follow Us on Social Media

Company

Sustainability
News

How We Help

Outsourcing
Holistic CX
Service to Sales
Extend Your Brand
Digital Transformation

Industries

Communications
Energy & Utilities
Financial Services
Healthcare
Insurance Services
Retail
Small & Medium Businesses
Technology
Travel

More Information

Locations
Careers
Employee Spotlight
Contact
SYKES

Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.

Terms of Use | Privacy & Cookies | Standards of Conduct | Accessibility

SYKES Family of Companies Learn More

Copyright © 2021 Sykes Enterprises, Incorporated

  • Company
    • About Us
    • Awards
    • Board of Directors
    • Leadership
    • Sustainability
    • SYKES Institute
  • How We Help
    • Outsourcing
      • Talent Acquisition
      • Talent Development
      • Transaction Handling
      • Coaching and Engagement
      • Delivery Models
      • Work At Home
      • Risk Management
      • Technology Platform
    • Holistic CX
      • Intelligent CX Innovations
      • Insight Analytics
      • Multi-Channel Solutions
      • Social Media Care
      • Chat Support
    • Service to Sales
      • Sales Through Service
      • Customer Selection
      • Customer Acquisition
      • Customer Retention
    • Extend Your Brand
      • Customer Growth
      • Digital Marketing & Inbound Sales
      • Sykes Assistance Services
      • Social Media Care
    • Digital Transformation
      • Supercharge Workforce
      • Drive Growth With Better CX
      • Reduce Operating Costs
  • Industries
    • Communications
    • Education
    • Emerging Brands
    • Energy & Utilities
    • Financial Services
    • Healthcare
    • Insurance Services
    • Retail
    • Small & Medium Businesses
    • Technology
    • Travel
  • Locations
    • Asia Pacific
      • Australia
      • China
      • India
      • Philippines
    • Europe Middle East & Africa
      • Cyprus
      • Denmark
      • Egypt
      • Finland
      • Germany
      • Hungary
      • Norway
      • Romania
      • Sweden
      • United Kingdom
    • Latin America
      • Brazil
      • Colombia
      • Costa Rica
      • El Salvador
      • Mexico
    • North America
      • Canada
      • United States
  • Careers
  • Resources
    • Blog
    • Case Studies
    • E-Books
    • Fact Sheets
    • Glossary
    • OnBrand
    • OneTAKE
    • Reports
    • SYKES Quarterly
    • Thought Leadership
    • Videos
    • Webinars
    • White Papers
  • Investors
  • Contact

This website uses first- and third-party cookies to improve your viewing experience and help us understand how our website is being used. By continuing to explore our website, you agree to our use of cookies. Click here for more information on our Cookie Policy and Privacy Policy.

SYKES
Powered by  GDPR Cookie Compliance
Privacy Policy

This website uses first- and third-party cookies to improve your viewing experience and help us understand how our website is being used. By continuing to explore our website, you agree to our use of cookies.

View Privacy PoliciesTerms of Use
Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

Please enable Strictly Necessary Cookies first so that we can save your preferences!